About Thames Plumber Services — 10+ Years Serving Erith & Surrounding Areas
A family-run plumbing and heating business based in Erith, Kent. Gas Safe registered engineers, honest pricing, and a reputation built on doing the job properly.
Our Story
Thames Plumber Services was founded over a decade ago by a Gas Safe registered engineer who grew up in Erith and wanted to offer the local community something straightforward: honest plumbing and heating work, done properly, by people who live and work in the same area.
In the years since, we've grown into a small, tight-knit team — still family-run, still based in Erith at 14 Pier Road, still operating with the same principle that a job is only finished when the customer is genuinely happy with it. We haven't tried to become a national brand. We've deliberately stayed local, because that's where we're most useful and where our reputation means the most.
Over ten years, we've worked in homes across Erith and surrounding areas — Belvedere, where most of our work begins; Thamesmead and Abbey Wood to the west; Slade Green, Crayford, Northfleet and Swanscombe to the east and south. We know the housing stock, the common plumbing challenges in different property ages and types, and the postcodes well enough to give you a realistic assessment over the phone before we've even set foot through your door.
Our Engineers
Every engineer who works under the Thames Plumber Services name is Gas Safe registered. This isn't optional — it's the legal minimum for anyone working on gas appliances in England, Wales and Scotland, and it means you have a formal avenue of redress if anything ever goes wrong (though in ten-plus years, our reputation has been built on things going right).
We carry our Gas Safe registration numbers with us on every job. If you'd like to verify credentials before we arrive — and we'd encourage any homeowner to do this — you can check at gassaferegister.co.uk. Enter the registration number and you'll see the engineer's qualifications, the types of gas work they're licensed to carry out, and whether their registration is current.
Beyond Gas Safe, our engineers are fully qualified in all aspects of plumbing, central heating installation, bathroom fitting and drainage. They carry comprehensive public liability insurance. Every job is backed by our 12-month workmanship guarantee, which sits alongside any manufacturer warranty on parts or appliances.
What We Do
Our core services cover the full range of domestic plumbing and heating.
Boiler installation
New combi, system and regular boilers from Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann and Ariston. We advise on the right boiler for your property type and usage, and handle all the installation, commissioning and registration with the manufacturer.
Boiler repair and service
Emergency breakdown repair and planned annual servicing. A well-serviced boiler lasts longer, runs more efficiently and is less likely to fail in the middle of winter.
Central heating systems
Full system installation for properties without central heating, powerflush for poorly-performing existing systems, radiator replacements and upgrades, smart thermostat fitting.
Plumbing repairs
Leaks, burst pipes, taps, toilets, cisterns, overflow pipes, blocked drains, water pressure problems. Emergency and routine work.
Bathroom fitting
Full bathroom renovation projects, from planning and supply through to installation, tiling and final finish. Wet rooms, en-suites and disability adaptations.
Gas safety certificates
Annual CP12 Gas Safety Certificates for landlords and homeowners. Fast turnaround, same-day certification in most cases.
Our Service Area
We're based in Erith (DA8) and cover the area from Crayford in the west to Swanscombe and Northfleet in the east, taking in Belvedere, Thamesmead, Slade Green and Abbey Wood along the way.
This stretch of Kent and South East London is home to a diverse mix of properties — Victorian and Edwardian terraces, inter-war semis, post-war council-built housing, 1980s and 1990s estates and, particularly in areas like Thamesmead and around Ebbsfleet, a growing number of newer flats and houses. Each property type has its own plumbing and heating characteristics, and ten years of working across the patch means our engineers bring relevant, local knowledge to every assessment.
Our home base. We're on your doorstep.
Immediately adjacent to Erith. Fast response times.
Large residential estate, regularly served.
Village within our core DA8 patch.
Served as part of our SE London coverage.
On the Dartford border, regularly covered.
Eastern edge of our service area.
Including the growing Ebbsfleet area.
Our Approach to Pricing
We've always believed in upfront, honest pricing. It's not complicated: before we start any work, we tell you what it's going to cost. If the job turns out to be more complex than anticipated once we've opened things up, we stop, explain what we've found and give you an updated price before we proceed. You're never presented with a bill that's larger than the figure you agreed to.
For larger projects — boiler installations, new central heating systems, full bathroom fits — we provide a written, itemised estimate after a free survey. No charge for the survey, no obligation to proceed.
Trusted Partner Engineers
Over the years we've built relationships with a number of other reputable local plumbing and heating businesses across the wider Thames Estuary region. Where a customer's job falls outside our core coverage area, or where we're at capacity and can't respond quickly enough, we'd rather refer you to a trusted colleague than leave you stuck.
For customers in the Dartford area — particularly in and around the DA1 and DA2 postcodes — we recommend the team at Dartford Plumber
We take any recommendation seriously. We wouldn't point a customer toward a business we wouldn't use ourselves.
Why Family-Run Still Matters
A lot of trades companies start family-run and gradually become something else. We haven't. The same people who quoted your neighbour's boiler three years ago will be quoting yours today. That continuity matters — it means the standards are consistent, the reputation is personal, and there's genuine accountability if something ever falls short.
We don't outsource to agency workers. We don't have a call centre. When you call 01474 329154, you'll speak to someone who can actually help you — not a booking system that takes your details and promises someone will call back.
After ten years in Erith and surrounding areas, our name means something in this area. We'd like to keep it that way.
Accreditations & Registration
Gas Safe registered
All engineers hold current registration. We can provide registration numbers on request.
Fully insured
Public liability insurance covers all work carried out by our engineers.
12-month workmanship guarantee
All repairs and installations guaranteed for 12 months.
Manufacturer-backed warranties
Selected boiler installations carry 10-year warranties with the manufacturer.
Get In Touch
We cover Erith, Belvedere, Thamesmead, Slade Green, Abbey Wood, Crayford, Northfleet and Swanscombe. For a free, no-obligation estimate on any plumbing or heating work, call us or use the contact form.